Access your account information by phone any time with TeleService.
With your touch tone phone and your assigned personal access code, TeleService provides the following:
- Easy account access 24 hours a day, 7 days a week
- Access to balance of accounts
- Access to statement information
- Transfer funds from one account to another
- Bill Payment option (see below)
- Interest rates on accounts, investments and loans
- Access to service charge information
- Information about Westoba Credit Union's 21 locations
- Request a fax of your statement
- To speak with a Teleservice Representative, dial "0" at any time.
TeleService Representatives Provide The Following:
- General information
- Account information
- Product and service information
- Renewal of term deposits and RRSPs
- Purchase investments over the phone
- Open accounts
- Place stop payments
- Make loan payments
- Transfer of funds between accounts.
- Apply for a personal loan.
TeleService Representatives are available:
| Monday to Friday |
8 a.m. to 8 p.m |
| Saturday |
8 a.m. to 4 p.m |
Frequently Asked Questions
What is the phone number for TeleService?
Brandon and area, 571-2WCU (571-2928) or
toll free 1-877-WESTOBA (1-877-937-8622).
How do I pay my bills with TeleService?
TeleService includes a convenient computerized bill payment service that lets you pay your bills when you want to, anytime of day, any day of the week, from wherever you are. NO specialized hook-up or fancy computer hardware is necessary. All you need is a touch-tone telephone, a Credit Union chequing or savings account, and a TeleService Access Code with bill payment access.

TeleService is the easiest way to pay your bills
TeleService simplifies the whole process. Once you've entered your personal access code you simply select the bill payment option, use the abbreviated bill account number, the account you wish to make you payment from and the amount you wish to pay.
It's that simple!
Bill payments called in today are processed to the company which issued the bill. TeleService suits your busy lifestyle by taking advantage of technological changes in the financial world. NO CHEQUES TO WRITE! NO ENVELOPES TO ADDRESS AND MAIL! NO POSTAGE TO BUY! NO WAITING IN LINEUPS!
Will I receive payment confirmation when paying bills with TeleService?
Following each payment, TeleService will confirm in a clear voice the amount and bill you instructed to pay. You can then make changes or corrections if necessary. Pay as many or as few bills as you wish. A trace number is given for confirmation.
Also, your Credit Union member statement will itemize in detail all bill payments made during the month.
What bills can I pay with TeleService?
Most bills can be paid with TeleService.
Current list includes:
- Hydro
- Telephone
- MTS Mobility
- Water / Sewage
- Receiver General of Canada
- Minister of Finance
- Credit Union Master Card
- Agricard
- And many more
Have any new features been added to TeleService?
Some new features:
- List of bill vendors registered by member
- Ability to change access code
- Have call transfered to staff during office hours
- Transfer to another account number (subject to prior authorization)